Shipping Policy
Shipping Policy – Arshin Boutique
At Arshin Boutique, we strive to provide a seamless and reliable shopping experience, including efficient shipping to ensure your orders reach you in a timely manner. Below, you’ll find important information regarding our shipping policy.
1. Order Processing Time
- Processing Time: All orders are typically processed within 1–3 business days of receiving payment. We will notify you if there are any delays due to stock availability or other reasons.
- Business Days: Our processing and shipping days are from Monday to Friday, excluding public holidays. Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Methods and Delivery Time
We offer a range of shipping options depending on your location. Shipping costs and delivery times will be calculated at checkout based on your shipping address.
- Domestic Shipping (Within [Your Country]):
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
- International Shipping:
- Standard International Shipping: 7–21 business days (depending on the destination country)
- Expedited International Shipping: 3–7 business days (depending on the destination country)
Please note that shipping times may vary due to factors such as weather conditions, customs processing, or delays with the carrier.
3. Shipping Costs
- Domestic Shipping: Shipping costs are calculated at checkout based on your location and the shipping method you select.
- International Shipping: International shipping costs will also be calculated at checkout, and customers are responsible for any customs duties or import taxes imposed by the destination country.
Free Shipping: We offer free domestic shipping on orders over [XX amount]. International free shipping offers may also be available during special promotions.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
- For domestic orders, tracking is typically available with standard or expedited shipping.
- For international orders, tracking may not be available for all countries or shipping methods. If tracking is not available, we will still provide an estimated delivery window.
5. Delivery Issues & Missing Packages
- Lost or Delayed Packages: While we strive to ensure timely delivery, delays may occasionally occur. If your package is delayed or missing, please contact the shipping carrier directly using the tracking information provided.
- Incorrect Shipping Information: Please ensure that the shipping address you provide is correct. We are not responsible for delays or lost packages due to incorrect address details. If you realize you've made an error in your shipping information, contact us as soon as possible, and we will try to assist in correcting it before shipment.
6. International Orders and Customs
- Customs Duties & Taxes: International customers may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not covered by Arshin Boutique.
- Customs Delays: Customs processing can sometimes cause delays beyond our control. Please check with your local customs office for more information on any potential delays or fees.
7. Shipping Restrictions
Currently, we offer shipping to a wide range of countries, but there may be certain regions or locations where shipping is restricted or unavailable. If we are unable to ship to your location, we will notify you after reviewing your order.
8. Address Changes
If you need to change your shipping address after placing an order, please contact us immediately at [your email address]. We will do our best to accommodate address changes before the package ships. Once the package has been shipped, we are unable to make changes to the address.
9. Undeliverable Packages
If your package is undeliverable due to an incorrect address or failure to pick up the package from the carrier, it may be returned to us. We will contact you for further instructions. In such cases, additional shipping charges may apply if the package needs to be reshipped.